Zenoti IT Specialist
Descripción
Startup tech company.
They offers a no‑code AI workflow platform designed to help commercial real estate professionals — including brokers, landlords, and retail operators — simplify and automate routine and time‑intensive tasks. The core idea is to reduce manual busywork that slows down deal cycles and drains time.
Their platform lets users:
Build custom AI workflows in minutes without writing code
Automate site analysis and research (e.g., evaluating location data used in property decisions)
Keep deal pipelines up to date by automatically running tasks that would normally require manual input
Trigger outreach or next steps based on workflow results (e.g., follow‑ups)
Integrate conversational AI with visual workflow builders so teams can interact with their data naturally while the automation runs behind the scenes 24/7.
Key Responsibilities:
Manage and maintain the Zenoti platform (POS, CRM, scheduling, inventory)
Configure system settings, user roles, and workflows
Handle onboarding and implementation of new locations or users
Troubleshoot system issues (bookings, payments, reports, etc.)
Provide technical support to internal teams and clients
Assist with system integrations (payment gateways, marketing tools, etc.)
Generate reports and ensure data accuracy
Train staff on proper system usage
Requirements:
Proven experience working with Zenoti (required)
Background in IT support, system administration, or SaaS platforms
Strong troubleshooting and problem-solving skills
Experience with system configuration and user management
Experience with POS or CRM systems
Good English communication skills (written and verbal)
Ability to work independently and handle multiple tasks